- Introduction
This Cookie Policy explains how Trailfirestove uses cookies and similar technologies when visitors access www.trailfirestove.com.
Trailfirestove operates this website and processes personal data in accordance with applicable data protection requirements—including relevant data protection regulations in Singapore, as well as European data protection and electronic communications rules, where applicable.
Cookies are small text files stored on a visitor’s device when they visit a website. They help enable website functionality, remember visitor preferences, measure website usage, and assist with payment-related processes.
This policy should be read in conjunction with our Privacy Policy.
- Cookies We Use
The cookies used on our website fall into the following categories:
Strictly Necessary Cookies
These cookies are essential for the website to function or to provide services explicitly requested by the visitor. They may be used to maintain a shopping session, keep track of items in a shopping cart, facilitate the checkout process, or record a visitor’s consent choices regarding cookies.
Where permitted by applicable law, these strictly necessary cookies may be used without obtaining consent, provided they are essential for the relevant functionality.
Preference Cookies
These cookies are used to remember choices made by visitors, such as language or other website preferences. Where consent is required, these cookies are used only after the visitor has provided explicit consent.
Analytics Cookies
These cookies help us understand how visitors interact with our website—for example, which pages they visit and whether any errors occur. Where consent is required, these cookies are used only after the visitor has accepted such non-essential cookies via our cookie banner.
Third-Party Payment-Related Cookies
Stripe handles payment requests submitted through our website. In accordance with its own terms and privacy information, Stripe may use cookies or similar technologies to process payments, monitor for fraud, verify transactions, or perform other related functions. If cookies or similar technologies related to Stripe are considered non-essential, and applicable law requires consent, such technologies will only be used after a visitor selects “Accept” in our cookie banner. If certain technologies qualify for a legal exemption, they may only be used within the scope of that exemption.
- Cookie Consent and Visitor Choices
When a visitor first accesses our website, a cookie banner will appear, requesting their preference regarding “non-essential cookies.”
Non-essential cookies will only be enabled once the visitor selects “Accept” via the cookie banner. In jurisdictions where applicable law requires an explicit choice, simply continuing to browse the website does not constitute consent to the use of non-essential cookies.
Visitors may choose to decline non-essential cookies and continue browsing parts of the website that do not require them. Please note that if such cookies are declined, certain optional features may not function as intended.
If the website provides a cookie preference management tool, visitors may use it to review or modify their choices. Where required by applicable law, visitors may withdraw their consent at any time—either through this preference tool or by following the instructions provided within the cookie banner.
Withdrawing consent does not affect the lawfulness of any data processing activities that took place prior to the withdrawal.
- Cookie Retention Periods
Cookies are categorized into “session cookies” and “persistent cookies.”
Session cookies remain on your device only for the duration of your current browsing session and are typically deleted once the browser is closed.
Persistent cookies remain on your device for a specified period or until they are deleted by the visitor.
Trailfirestove applies the following retention policies (depending on the purpose of each cookie and relevant legal requirements):
Strictly necessary session cookies: Retained until the end of the current browsing session or for the time required to complete the associated website function.
Cookie preference and consent records: Retained for as long as necessary to record and honor the visitor’s choices; these are typically reviewed every 6 to 12 months, or more frequently if necessary.
Preference-related cookies: Retained only for as long as needed to remember the specific preferences; the maximum retention period is generally 12 months (unless a shorter period is more appropriate). Analytics Cookies: If enabled upon receipt of consent, their retention period will align with the purpose of the analysis; the maximum retention period is generally 13 months (unless a shorter period is more appropriate).
Third-party Payment-related Cookies: The retention period for these is determined by the respective service provider, based on the purpose and configuration of the cookie, as well as applicable requirements. For further details, visitors may refer to Stripe’s current privacy and cookie-related information. These timeframes represent the maximum possible retention duration; they do not imply that every cookie will persist for the entire period, as some may expire sooner. We periodically review our use of cookies and their retention settings, making adjustments as necessary to ensure compliance with relevant legal requirements.
Should European law mandate a shorter retention period, require renewed consent, or necessitate the deletion of data, such legal provisions shall take precedence.
- Third-party Cookies and Stripe
Payment processing on our website is handled by Stripe. As an independent payment service provider, Stripe may utilize cookies or similar technologies to process information during the payment workflow.
These technologies support functions such as facilitating payment completion, verifying transactions, and detecting anomalous payment activity. Their use is governed by applicable laws and regulations, as well as Stripe’s privacy policy.
Trailfirestove does not determine the specific retention periods for cookies set or controlled by Stripe. Visitors may consult Stripe’s latest privacy policy to learn more about their data processing practices and cookie configurations.
If the use of non-essential third-party cookies requires consent, such cookies will not be enabled until the visitor selects “Accept” via our cookie consent banner.
- Personal Data and Data Protection
Information collected via cookies may include device or browser details, cookie preferences, website interaction data, and identifiers related to your visit. Technologies associated with payments may also process information pertaining to transactions.
We process personal data in accordance with applicable data protection laws in Singapore—including the Personal Data Protection Act 2012—as well as relevant European data protection laws, such as the General Data Protection Regulation (GDPR) and other applicable rules regarding privacy in electronic communications.
Our purposes for processing personal data include maintaining website functionality, recording visitor preferences, understanding website usage (subject to obtaining consent), supporting payment processes, and fulfilling legal obligations.
For further details regarding the types of personal data we collect, the purposes for processing, data sharing, retention periods, and your individual rights, please refer to our Privacy Policy.
- Managing or Deleting Cookies
Visitors can manage or delete cookies through their web browser settings. The specific controls available may vary depending on the browser and device used.
On our website (where applicable), visitors may also use our cookie preference tool to adjust their choices regarding non-essential cookies.
Deleting cookies may result in the loss of saved preferences or affect certain website features. Blocking “strictly necessary” cookies may cause some parts of the website to cease functioning correctly.
In cases where consent is required, refusing or withdrawing consent for non-essential cookies will not affect the lawfulness of any data processing activities that took place prior to your change in preferences.
- Policy Updates
Trailfirestove may revise this Cookie Policy in response to changes in website functionality, the way cookies are used, or relevant legal requirements. The latest version will be posted on our website, accompanied by information regarding the updates to help visitors make informed choices. 9. Contact Information
If you have any questions regarding this Cookie Policy, your cookie preferences, or the processing of your personal data, please contact us via the following channels:
Phone: +65 8902 7220
Email: stove@trailfirestove.com
Business Address: 333A Orchard Road, Mandarin Gallery, #02-22, Singapore
We aim to respond to your inquiries within 24 to 48 hours.